Let’s talk specifics.
Enquiries are handled directly rather than through a call centre. The more you tell us about your practice, the more useful the first reply will be.
A real reply, not a brochure.
We read it properly
Enquiries are reviewed by someone who knows the platforms, not routed to a generic inbox.
A short call first
Fifteen minutes to understand your practice before anyone talks about equipment.
Then the detail
Demonstration, technical pack or commercial model, depending on where you actually are.
One route in
The form is the only way to reach us, and it is deliberate. Every enquiry lands with the same person, in the same place, with the context already attached. Nothing sits in a shared inbox waiting for someone to decide whose it is.
Territories
Availability, configuration and local requirements vary.
Tell us where you operate and we will confirm what applies there.
Enquiries
Professional and studio enquiries only.
These platforms are not sold to the public.
Response time
One working day.
If an enquiry needs longer to answer properly, you will hear that inside one working day too.
Common first questions.
Not with us directly. These are professional platforms supplied to studios and trained operators. If you have seen one of these platforms named by a studio, that studio is the right place to ask about session, suitability and pricing.
We can, but a number on its own is close to useless. Configuration, territory, consumables and support all move it. We would rather send a model that reflects your rooms and your protocol.
Availability, configuration and local requirements vary by territory, so we confirm your specific market in writing rather than give a general answer that may not apply to you. Say where you operate in the form.
Yes. Say so in your message and we will send the technical pack for the relevant platform. We ask which territory you are in first, because the territory section differs.